Recognise your situation

Does this sound like your organisation?

You do not need to know the industry terminology. Start with what is happening, understand the evidence to gather, then decide whether you need help.

Our energy contract ends within 90 days

Confirm every end date, notice requirement, supply point and approval step before comparing replacement options.

Understand this situation

We do not know what our broker is being paid

Understand direct fees and embedded commission, then ask for the total remuneration in writing.

Understand this situation

Our broker will not explain its commission

See what evidence to request and why a supposedly free service can still be funded through the contract.

Understand this situation

We have been asked to sign a Letter of Authority

Understand the permissions it may grant before signing.

Understand this situation

Our bill has increased and we do not know why

Check supply identity, readings, consumption, rates and other charges in a sensible order.

Understand this situation

Our bills do not match our meter readings

Distinguish actual, customer-supplied and estimated readings and preserve the evidence for correction.

Understand this situation

Our sites have different renewal dates

Compare staged renewals, bridging arrangements and alignment without losing site-level control.

Understand this situation

We have acquired or opened another site

Control responsibility dates, readings, supply identity and temporary rates during the handover.

Understand this situation

We have received a commercial solar proposal

Separate site facts, design assumptions, modelled generation and unresolved approvals before relying on payback.

Understand this situation

We are considering solar but may move premises

Check ownership, lease, property exit and long-term energy-purchase commitments before choosing a structure.

Understand this situation

We have half-hourly data but do not use it

See what interval data can reveal about site behaviour, peaks, solar fit and baseload.

Understand this situation

We are considering a battery

Identify the intended value stream and test whether the site data, tariff and operating plan support it.

Understand this situation